AML Policy
How we keep criminal money off the platform, when we ask for identity checks and what happens if account activity looks suspicious.
CoinCasino does not allow its platform to be used for moving illegal funds. This policy explains how we manage financial crime risks, what triggers an identity check and how we respond to suspicious activity. It is issued under licence No. ALSI-1423 | 1005-FI2 from Anjouan Licensing Services Inc. and applies to every user of the site.
What Money Laundering Means
Money laundering is the process of making illegally obtained money look legitimate. It usually happens in three stages.
- Placement. Illegal money first enters the financial system.
- Layering. Funds pass through a chain of transactions to hide their origin.
- Integration. The money returns to the economy as if it were clean.
Our controls are designed to stop CoinCasino from being used at any of these stages.
Our AML Measures
- We verify user identity when the situation requires it.
- We monitor transactions for unusual or unexpected activity.
- We report suspicious activity to the relevant authorities where required.
- We keep transaction records and identity documents in line with the law.
- Our staff are trained to recognise and handle suspicious behaviour.
When We Request ID
Standard crypto deposits and withdrawals do not require identity verification. In some cases, however, we need to confirm who you are.
- Withdrawals above set thresholds
- Transactions flagged by our monitoring system
- Fiat-to-crypto purchases through third-party processors
- Accounts showing signs of bonus abuse or fraud
If we ask for verification, please provide the following. You can upload the files from your profile after you sign in to CoinCasino.
- a government-issued photo ID, such as a passport or driving licence
- proof of address dated within the last 3 months, such as a utility bill or bank statement
- proof of source of funds, where the situation requires it
All documents are stored securely as described in our Privacy Policy.
Acceptable Source of Funds
All deposits must be your own money from a lawful source. We do not accept:
- funds linked to criminal activity
- third-party funds without a legitimate, documented reason
- funds connected to sanctioned individuals or organisations
- money obtained through fraud, theft or deception
Only gamble with money you can afford to lose, and use the tools on our Responsible Gambling page if you need to set limits.
Transaction Monitoring
Every transaction on the platform is checked automatically and, where necessary, by our team. These patterns usually trigger a review.
- Fast deposits and withdrawals with little or no play in between
- Several deposits from different wallets followed by one large withdrawal
- Deposit amounts that do not match the player’s profile
- Account activity that does not resemble normal gambling
The 8% Fee on Unwagered Withdrawals
If you deposit and then withdraw without placing at least one bet, an 8% processing fee is charged on the withdrawal. The fee exists to stop the platform being used to move funds without real gameplay. The same rule appears in our Terms and Conditions, and wagering rules for bonus funds are covered in our Bonus Terms and Conditions.
Our Response to Suspicious Activity
If we detect activity that may involve money laundering or terrorist financing, we take action. This may include:
- suspending the account during the investigation
- freezing funds linked to the account
- filing a report with the relevant financial intelligence authority
- cooperating fully with law enforcement
