Responsible Gambling at CoinCasino
Set limits, take a break or close your account for a while. Here is every safer gambling tool we offer and where to find free, confidential help..
Gambling at CoinCasino is meant to be entertainment, and every registered player can use our safer gambling tools straight from the account. The site is open to adults aged 18 and over only, and nobody younger is allowed to register or play.
Warning Signs to Look Out For
Problem gambling rarely starts overnight. These signs suggest it may be time to step back.
- Using money meant for rent, bills or food
- Chasing losses with bigger or more frequent bets
- Hiding how much time or money you spend from friends or family
- Feeling restless, anxious or low when you are not playing
- Borrowing money or selling belongings to keep playing
- Letting work, study or everyday life slip
- Trying to cut down and not managing to
If any of these feel familiar, the tools below were built for exactly this situation.
Safer Gambling Tools in Your Account
Every tool can be switched on in your account settings once you log in to CoinCasino, with no need to contact support.
- Deposit limits. Set a daily, weekly or monthly cap. A lower limit applies straight away, while a higher one starts only after a cooling-off period.
- Session time limits. Choose how long one session can last before it ends automatically.
- Loss limits. Fix the maximum amount you can lose within a chosen period.
- Self-exclusion. Close your account for anything from 6 months to 5 years, with no promotional emails or marketing while it runs.
- Reality checks. Pop-up reminders show how long you have been playing.
Your limits also apply when you play with bonus funds, alongside the rules in our Bonus Terms and Conditions.
How Self-Exclusion Works
Once you self-exclude, your account is suspended for the full period you selected. While the exclusion lasts:
- you cannot log in or place bets
- any remaining balance is returned to your wallet
- you are removed from all marketing lists at once
- the exclusion cannot be cancelled early
Please note that uk-coincasino.org operates under an Anjouan licence and is not connected to GAMSTOP or other national self-exclusion schemes. A GAMSTOP registration does not block access here, so use our own self-exclusion tool as well. Account closure rules are explained in our Terms and Conditions.
Protecting Minors
- Only adults aged 18 and over can hold an account, and we may request age verification at any time under our AML Policy.
- If children use the same device, install blocking software such as Gamban, Net Nanny or Cybersitter.
- Never share your login details with anyone, including family members.
- Any ID you send for an age check is stored as described in our Privacy Policy.
Free and Confidential Help
If gambling is causing problems for you or someone close to you, these organisations offer free and confidential support. The CoinCasino support team can also point you to the right service through live chat.
- GamCare. gamcare.org.uk, free helpline 0808 8020 133
- Gamblers Anonymous UK. gamblersanonymous.org.uk
- BeGambleAware. begambleaware.org
- Gambling Therapy. gamblingtherapy.org, online support in several languages
